FREQUENTLY ASKED QUESTIONS
- What is Baerhome LLC?
Baerhome LLC is an online retailer specializing in home furnishings, decor, and more. We are committed to providing high-quality products and excellent customer service. - How do I place an order?
You can place an order directly through our website. Browse our products, select the items you want, add them to your cart, and follow the checkout instructions. - What payment methods do you accept?
We accept a variety of payment methods, including:
Credit/debit cards (Visa, MasterCard, American Express, etc.)
Any other payment methods you accept
- How do I track my order?
After your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package through our website or the carrier’s website. - What is your return policy?
You can return items within 7 days of receipt for a full refund or exchange. Items must be unused and in their original packaging. Please refer to our Refund and Return Policy for more details. - Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at support@baerhome.shop. We may not be able to make changes after your order has been processed or shipped. - Do you ship internationally?
Yes, we ship internationally to some countries. Please see our Shipping Information page for more details on international shipping options and costs.
- What should I do if I received a damaged or incorrect item?
If you received a damaged or incorrect item, please contact us at support@baerhome.shop within 7 days of delivery. We will resolve the issue as quickly as possible, including providing a replacement or refund.
- How to contact customer service?
You can contact our customer service team at:
Email: support@baerhome.shop
Phone: +1(425)683-9623
Our customer service hours are Monday to Friday, 9:00 AM to 5:00 PM PST.