FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

  1. What is Baerhome LLC?
    Baerhome LLC is an online retailer specializing in home furnishings, decor, and more. We are committed to providing high-quality products and excellent customer service.
  2. How do I place an order?
    You can place an order directly through our website. Browse our products, select the items you want, add them to your cart, and follow the checkout instructions.
  3. What payment methods do you accept?
    We accept a variety of payment methods, including:

Credit/debit cards (Visa, MasterCard, American Express, etc.)

Any other payment methods you accept

  1. How do I track my order?
    After your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package through our website or the carrier’s website.
  2. What is your return policy?
    You can return items within 7 days of receipt for a full refund or exchange. Items must be unused and in their original packaging. Please refer to our Refund and Return Policy for more details.
  3. Can I change or cancel my order?
    If you need to change or cancel your order, please contact us as soon as possible at support@baerhome.shop. We may not be able to make changes after your order has been processed or shipped.
  4. Do you ship internationally?

Yes, we ship internationally to some countries. Please see our Shipping Information page for more details on international shipping options and costs.

  1. What should I do if I received a damaged or incorrect item?

If you received a damaged or incorrect item, please contact us at support@baerhome.shop within 7 days of delivery. We will resolve the issue as quickly as possible, including providing a replacement or refund.

  1. How to contact customer service?

You can contact our customer service team at:

Email: support@baerhome.shop

Phone: +1(425)683-9623
Our customer service hours are Monday to Friday, 9:00 AM to 5:00 PM PST.